Vital Red Light
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Orders & Returns
Orders and order status
Returns & Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your device to request a return. It is simple and easy. To begin a return, please send us an email at firstname.lastname@example.org with your order that you wish to return along with a reason as to why you are returning the device. Please make the subject line of the email "Return for Order No. ###". After you send the email, we will then send you instructions. To be eligible for a return, your item must be like new c
When will my order ship?
All North America orders received before 12pm PT will ship on the same day, otherwise they will ship next business day. International orders will ship within 1-3 business days. **Do you ship orders internationally? ** ****Yes, we ship orders internationally for a discounted rate. We have a number of international shipping providers to choose from at checkout. We regularly ship our products to many countries worldwide and all shipping options are calculated during checkout.
All Vital Red Light devices come with a 30-day return period as well as a 2-year limited warranty. Who may use this limited warranty? ****This limited warranty applies to consumer use only and does not apply when the Product is used in a commercial or institutional setting. The Company warrants the Products against defects materials and workmanship when used normally in accordance with the applicable instructions for use provided in the operating and service manual for the Product duri